Contact

📞 Contact Information – BertTheo OÜ

At BertTheo OÜ, we value every message from our customers. Whether you have a question about a product, an order, or just want to say hello, our friendly team is here to assist you.


1️⃣ Customer Support

Contact Method Details Availability
Email info@berttheoou.shop 24/7 (Replies within 24–48h)
Phone +37256672712 Mon–Fri, 9:00–18:00 EET

Tip: For faster assistance, please include your order number and a brief description of your inquiry.


2️⃣ Mailing Address

You are welcome to reach out by mail or visit us for inquiries:

BertTheo OÜ
Kalevi tn 25
51010 Tartu
Estonia


3️⃣ Online Support

  • Visit our website: www.berttheoou.shop

  • Use our live chat feature (if available) to get instant support during business hours.


4️⃣ Social Responsibility & Care

At BertTheo OÜ, we believe in prompt, courteous, and professional support:

  • Every inquiry is treated with care and priority

  • Our goal is to ensure your experience with us is smooth and enjoyable

  • Feedback is always welcome – it helps us grow and serve you better


💡 Quick Tips for Contacting Us

  1. Include your order number for order-related queries

  2. Provide a clear description of your issue

  3. For product questions, mention the product name or SKU


📌 Summary

We look forward to hearing from you and making your BertTheo OÜ experience exceptional!

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